h444 Privacy Policy — How We Protect Your Data in Pakistan

This Privacy Policy explains how h444 ("h444", "we", "us", "our") collects, uses, stores, and protects personal data relating to players and visitors who use the h444 platform at h444.run ("the Platform"). h444 is the data controller for all personal data processed under this policy.

h444 operates as a licensed online gaming and sports betting platform. As part of that operation, we are required by law to collect and verify certain personal information — particularly for age verification, identity verification, and anti-money-laundering compliance. This isn't something we do because we want to hold more data than necessary; it's a legal obligation, and we collect only what is genuinely required.

By registering on h444, placing a bet, depositing funds, or otherwise using the Platform, you confirm that you have read and understood this Privacy Policy. If you are not comfortable with how h444 handles data, please do not use the Platform. If you have any questions, our support team is available around the clock at support@h444.run.

h444 collects personal data in two main categories: data you provide directly, and data collected automatically when you use the Platform.

When you use h444, certain technical data is collected automatically by our systems. This includes: your IP address; device type and operating system; browser type and version; pages visited on h444 and time spent; betting and gaming activity (bets placed, games played, amounts wagered, results); login timestamps; and referral source (how you arrived at h444). This data is used for security monitoring, fraud prevention, product improvement, and regulatory compliance.

h444 collects data through the following methods:

• Direct input: When you fill in the registration form, KYC form, deposit or withdrawal request, or support ticket, you provide data directly.
• Automated tracking: Our server logs and analytics systems automatically record technical data about your sessions. This is standard practice for all websites and apps.
• Cookies and similar technologies: h444 uses cookies and local storage to manage your login session, remember preferences, and track usage patterns. See Section 7 for full cookie details.
• Third-party verification partners: For KYC verification, h444 may use a third-party identity verification service. These services process your CNIC data only for the purpose of confirming your identity and report a verified/not-verified result back to h444.
• Payment processors: When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card, the payment processor shares confirmation and transaction reference data with h444.

h444 uses personal data only for the purposes listed below. We do not use your data for anything that isn't on this list, and we do not sell it.

• Account management: Creating, maintaining, and securing your h444 account; processing login and session management.
• Identity and age verification: Confirming that you are who you say you are and that you are over 18 years old, as required by h444's operating licence.
• Transaction processing: Handling PKR deposits and withdrawals through your registered payment method; reconciling balances.
• Regulatory compliance: Meeting anti-money-laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations that h444 is legally required to fulfil.
• Fraud and security: Detecting and preventing fraudulent activity, account takeover, and misuse of the Platform.
• Customer support: Responding to queries, resolving disputes, and maintaining a record of communications for quality purposes.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviour and proactively offering support tools where needed.
• Product improvement: Analysing aggregated, anonymised usage data to improve h444's features, platform performance, and user experience.
• Marketing (with consent only): Sending promotional emails, SMS, or in-platform notifications about bonuses, new features, or events — only if you have opted in. See Section 12.

h444 only processes your personal data where there is a valid legal basis to do so. The applicable legal bases for each processing activity are:

• Contract performance: Processing your name, contact details, payment information, and gaming activity is necessary to provide you with the h444 service you signed up for. Without this processing, we cannot operate your account.
• Legal obligation: AML, KYC, and age verification processing is required by the laws and regulations applicable under h444's operating licence. We cannot waive these requirements.
• Legitimate interests: Fraud prevention, security monitoring, and platform analytics are processed on the basis of h444's legitimate interest in operating a safe, secure platform — balanced against your privacy interests.
• Consent: Marketing communications and non-essential cookies are processed only with your explicit, freely given consent. You can withdraw consent at any time without affecting your ability to use h444.

h444 does not sell, rent, or trade personal data. We share data only with the limited categories of third parties listed below, and only to the extent necessary for each specific purpose.

h444 uses cookies and similar technologies (local storage, session tokens) to make the platform work properly and to understand how players use it. Here's a plain explanation of what each type does:

These keep you logged in during your session and maintain your account state between pages. Without these, h444 simply cannot function. They do not track you for marketing purposes. These are always active and cannot be disabled.

These remember your preferences — for example, your preferred language or whether you've previously dismissed a notification. They make your h444 experience more convenient. They're enabled by default but can be disabled without breaking core functionality.

These help h444 understand how players navigate the platform — which pages are most visited, where players drop off, and how features are used. The data is aggregated and anonymised. You can opt out of analytics cookies via the cookie preferences menu.

Only active if you've consented to marketing communications. These help h444 measure the effectiveness of promotional campaigns and avoid showing you the same promotion repeatedly. You can withdraw consent and disable these at any time.

h444 takes data security seriously. All personal and financial data is protected by industry-standard measures including:

• Transport security: All data transmitted between your device and h444's servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to every page, form, and API call on the platform.
• At-rest encryption: Personal data stored on h444's servers is encrypted at rest, meaning that even in the unlikely event of unauthorised server access, raw personal data is not readable.
• Access controls: Access to personal data within h444 is restricted on a strict need-to-know basis. Staff members can only access the data necessary for their specific role.
• CNIC and identity document storage: Identity documents are stored in an isolated, access-controlled vault separate from general account data. Documents are only accessed by verified KYC team members for verification purposes.
• Security monitoring: h444 operates continuous security monitoring to detect intrusion attempts, unusual access patterns, and potential data breaches.
• Breach response: In the unlikely event of a data breach affecting personal data, h444 will notify affected players promptly and take all available steps to contain the breach and protect affected data.

Despite these measures, no system is 100% immune from risk. You also have a responsibility to keep your account credentials secure and to log out of h444 on shared devices. h444 is not liable for data exposure caused by your failure to maintain the security of your account access details.

h444 retains personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable law. The table below summarises our standard retention periods:

After the relevant retention period, data is securely deleted or anonymised so that it can no longer be linked to you personally. Anonymised, aggregated data (e.g., platform-wide betting statistics with no personal identifiers) may be retained indefinitely for business analytics purposes.

As an h444 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting support@h444.run from your registered email address.

h444 is strictly for users aged 18 and over. h444 does not knowingly collect personal data from anyone under 18. Age is verified at registration and again during KYC before the first withdrawal is processed.

If h444 discovers that personal data has been collected from a person under 18, the account will be immediately suspended, the data will be securely deleted (subject to any legal obligations to retain records of the incident), and any funds will be returned to the payment method used. If you believe a minor has created an account on h444, please contact support@h444.run immediately.

h444 will only send you promotional communications if you have explicitly opted in during registration or through your account settings. We do not send unsolicited marketing emails or SMS. Marketing communications may include information about:

• New bonuses and promotions (Eid offers, PSL season cashback, reload bonuses)
• New games or sports markets added to h444
• Major cricket or esports events with special markets or enhanced odds
• Responsible gaming reminders and account management updates

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any h444 email, by replying STOP to any SMS, or by updating your communication preferences in your account settings. Unsubscribing from marketing has absolutely no effect on your ability to use h444, receive account notifications (such as deposit confirmations and withdrawal updates), or access your funds.

Note: Transactional communications (deposit confirmations, withdrawal updates, security alerts, account verification messages) are sent regardless of marketing preferences because they are essential to the operation of your account, not marketing.

h444 may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or new features on the platform. When material changes are made — changes that affect how your data is processed in a way that matters to you — h444 will notify you by email at least 14 days before the changes take effect.

Minor clarifications and formatting updates may be made without advance notice. The "Last Updated" date at the top of this policy will always reflect the most recent revision. We encourage you to review this policy periodically. The current version is always available at h444.run/privacy-policy.

If you disagree with any changes to the Privacy Policy, you have the right to close your account before the changes take effect. Contact support@h444.run to request account closure, and your remaining balance will be refunded to your registered payment method.

If you have any questions, concerns, or complaints about how h444 handles your personal data, the first step is to contact our support team. We take privacy concerns seriously and aim to resolve all queries promptly.

• Live Chat: Available 24/7 directly on the h444 platform. Urdu-speaking agents available 10am–2am PKT.
• Email: support@h444.run — include "Privacy" in the subject line for fastest routing. Responses within 24 hours on business days.

h444 is committed to resolving all privacy queries within 30 days. If your concern is not resolved to your satisfaction through our internal process, you have the right to escalate to the relevant regulatory authority under h444's operating licence. Details of the applicable supervisory authority are available on request from our support team.